
Service assurance
Mole treatments: published guarantee terms
Standard agreed mole programme: six months written guarantee from completion on the quoted lawn and garden footprint when sold as such. Certified fumigation, when separately quoted, follows separate safety and paperwork. See guarantee page for prey, neighbour, and access limits.
Your written quote and agreement are always the contract.
What we do
- Site inspection confirms infestation grade and maps flower beds plus lawn zones.
- Treatment is applied directly into active burrows, prioritising beds where moles concentrate before lawn expansion.
- Weekly visits continue until we achieve clearance; large or severe sites can move onto a tailored weekly contract.
- Six-month warranty: if you see new activity after the initial service, we return at no extra cost — this is not the same as an optional maintenance plan.
- Pricing is always quoted in writing after inspection; scope depends on m², severity, and access.
Our Process
- 1
Runner mole activity assessment
We inspect flower beds, lawn edges, and surrounding soft soil for active tunnelling, disturbance patterns, and infestation grade — light, moderate, or heavy — so the service matches real pressure on site.
- 2
Burrow-directed treatment (beds first)
We work beds and borders with probing and targeted application into active burrows, then extend to lawn runs. Multiple passes are normal; the goal is eradication, not a single surface spray.
- 3
Weekly rhythm until clearance
Runner moles are fiercely territorial, and large properties with extensive soil around the lawn often need a weekly return until activity stops. We monitor and retreat on schedule until the site is clear.
- 4
Six-month warranty on resurgence
After the initial clearance period, if mole signs come back within six months, contact us immediately — we revisit to address the resurgence under warranty. Optional scheduled maintenance is quoted separately if you want prevention-style visits.
Safety & Pets
Treatments are applied in accordance with label and professional practice. We explain what to expect around pets, watering windows, and garden use after each visit. Ask your technician for site-specific guidance.
Guarantee
The six-month warranty covers return visits for mole activity that reappears within six months of the initial treatment service on the areas and property described in your accepted quote — it is not an open-ended maintenance subscription. Free call-outs during the warranty apply as per your agreement. Guarantees do not extend to land outside your legal property or zones omitted from your instructions. Verminator may withdraw or revise quotations at its discretion before acceptance.
FAQ
The Flagship Standard for runner mole eradication (6-month warranty)
When you book with Verminator, you get our Flagship Standard: a consistent level of care that includes inspection, tailored treatment, and follow-up support. No shortcuts.
What Flagship Standard includes
- Free quote and on-site assessment before any work
- Treatment plan tailored to your pest and property
- Eco-friendly, pet-safe products where possible
- Guaranteed results with follow-up if needed
Why it works
We focus on root causes, not just symptoms. Our technicians are SAPCA certified and trained in Integrated Pest Management, so you get lasting results without unnecessary chemicals.
Key Takeaways
- Territorial moles: even after successful removal, new individuals can probe from neighbouring soil — follow-up weeks matter.
- Tunnel networks often run through beds and soft soil first; food pressure can push younger animals toward tougher lawn roots.
- Indicative scope only: a recent Southern Suburbs-style assessment of roughly 270 m² (beds + lawn) with heavy surface activity was quoted from about R4,000 — your quote is valid only after we survey your property.
- Guarantee covers recurrence on the treated property as specified in your agreement — not areas outside your legal erf or zones you did not include in the brief.
- For species context in South Africa (golden moles vs mole-rats), see our mole identification guide before assuming “mole” type.
Last updated: 2026-03-26
